Do I need a referral from my doctor?

You are allowed to directly access physical therapy services in Oregon without a referral, however some insurance plans require that you have a referral from your provider.  If you are paying out-of-pocket, you can come to us with no restrictions. You always have a choice in where you go for physical therapy, regardless of who your provider recommends. If you’re not sure if you need a referral, please contact us.

Will my insurance cover physical therapy?

Having physical therapy (PT) coverage simply means that you are eligible to receive therapy services.  In most cases, your coverage includes some financial responsibility. Typically with PT services you will be responsible for first meeting your deductible, then any copayment or coinsurance for each visit. These costs are determined by your health insurance company and depend on the plan you and/or your employer chose.

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We are currently in-network for:

Samaritan Choice

Samaritan Advantage

IHN

Blue Cross/Blue Shield

Pacific Source​

Medicare

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Providence (in process)

Moda (5/15/2025)

We are actively adding more insurance companies to our in-network status, although this process can be very lengthy.  Please contact us if you have a question about your insurance.

Will insurance cover bike fitting or gait analysis?

If you have had a physical therapy evaluation showing that your injury is impairing or limiting your ability to function in this activity and this is part of your Plan of Care, insurance will cover this once your deductible is met.  You will still be responsible for any copayments or coinsurance.

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If you are not a current PT patient and would like to come in for just a bike fit or gait analysis, then it will be the cash rate of $100/hour and usually takes about one hour.

What if I don't have insurance?

We have self-pay options when a patient does not have insurance, or we are not in network with their insurance.  Payments are made at the end of each visit. We accept cash, checks and credit cards.

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Because of federal regulations, if you have Medicare we must bill your insurance and cannot accept cash payments even if you would like to avoid using your benefits.  The exception to this is any service that it is not covered by Medicare, such as bike fitting and gait analysis that is separate from any PT visits.  These services can be scheduled and paid for outside of your insurance.

What do I need to bring for the first visit?

We ask that you bring your insurance card, photo identification, and any documentation from a doctor or surgeon. 

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We know your time is valuable, so to prepare for your appointments, we suggest you make a list of questions for your therapist. This will help you to organize your thoughts and concerns. You can also write down a list of your symptoms and include details, such as how and when they began, what they feel like, what activities or movements make them worse…etc. Also, be familiar with your medical history. While some information may not seem relevant to your injury, it can still be helpful to your therapist.

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Lastly, we are here to address your goals, so be sure to bring an idea of what specific goals you have in mind, regarding your physical therapy outcome.

How long will the sessions last?

Most sessions last between 30-60 minutes, although at times this may be slightly more or less depending on your specific situation.

What is the No Show and Cancellation policy?

We require 24-hour notice for cancellations. Both late cancellations and no-shows will be charged $50. This charge can’t be billed to your insurance; you will be responsible for payment prior to your next session.